Official Languages Act 2003

F17[Public facing services

9E

9E. ...]

Annotations

Amendments:

F17

Inserted by Official Languages (Amendment) Act 2021 (49/2021), s. 5, not commenced as of date of revision.

Modifications (not altering text):

C16

Prospective affecting provision: section inserted by Official Languages (Amendment) Act 2021 (49/2021), s. 5, not commenced as of date of revision.

F17[9E. (1) A public body shall take all appropriate steps to ensure that, where a person provides a public facing service on behalf of the public body, that person shall, in respect of the provision of that service, comply with—

(a) regulations under section 9(1) applying to the public body concerned,

(b) subsections (2) and (3) of section 9, and

(c) such of the relevant language standards prescribed by the Minister under section 19A(2) to apply to the public body concerned.

(2) In this section, "public facing service" means a service offered or provided, whether or not for remuneration, on behalf of a public body by a person other than a public body, to the general public or a class of the general public.]