Financial Services and Pensions Ombudsman Act 2017
Continuation of investigation on death of complainant
46. The power of the Ombudsman in relation to the continuation of an investigation on the death of a complainant may be exercised in relation to the following:
(a) any complaint received by the Ombudsman on or after the establishment day;
(b) any complaint received by the Financial Services Ombudsman or the Pensions Ombudsman before the establishment day where a decision of the Financial Services Ombudsman or the Pensions Ombudsman, as the case may be, has not been made.