Communications Regulation (Postal Services) Act 2011


Quality Standards for Intra-Community Cross-Border Mail

The quality standards for intra-Community cross-border mail in each country are to be established in relation to the time limit for routing measured from end-to-end * for postal items of the fastest standard category according to the formula D + n, where D represents the date of deposit ** and n the number of working days which elapse between that date and that delivery to the addressee.

Quality standards for Intra-Community cross-border mail.

Time Limit


D + 3

85% of items

D + 5

97% of items

The standards must be achieved not only for the entirety of intra-Community traffic but also for each of the bilateral flows between two Member States.