Broadcasting Act 2009
F216[Resolution of complaints.
139T.— (1) The Commission may take any of the following actions for the purpose of resolving a complaint under this Chapter:
(a) referring the complaint to the provider concerned with such advice, guidance or support as the Commission considers appropriate;
(b) bringing the complaint to the attention of another body, where the Commission considers the complaint relates to the activities of that body;
(c) giving the provider a notice under section 139ZZD(1);
(d) dismissing the complaint where the Commission concludes that the content is not harmful online content, or is no longer available on the designated online service;
(e) dismissing the complaint where the Commission finds that the complaint is frivolous or vexatious;
(f) taking any other action provided for in a scheme under section 139V.
(2) Where the Commission concludes its consideration of a complaint under this Chapter but does not consider any action within subsection (1) to be appropriate, it shall provide such advice, guidance or support to the complainant as it considers appropriate.]
Annotations
Amendments:
F216
Inserted (15.03.2023) by Online Safety and Media Regulation Act 2022 (41/2022), s. 45, S.I. No. 71 of 2023.