Consumer Credit Act 1995

Correction of incorrect information.

143

143. (1) Where a consumer has been given information under section 142 which he considers is incorrect the consumer may within 28 days of receipt give notice to the person requiring the removal or the amendment of the information.

(2) A person referred to in subsection (1) shall within 28 days after receiving a notice under that subsection inform the consumer that he has—

( a) removed the information,

( b) amended the information, or

( c) taken no action.

F115 [ (3) If the consumer is dissatisfied with any action taken by a person under subsection (1) and the matter arises under a provision designated under section 4(2) , the consumer may request in writing the Director to investigate the matter. The request must be accompanied by the prescribed fee.

(4) If, after considering a request made under subsection (3) , the Director decides to investigate the matter, the Director may make such direction as the Director considers appropriate with respect to the information concerned. The person to whom any such direction is given shall comply with the direction.

(5) If the consumer is dissatisfied with any action taken by a person under subsection (1) and the matter arises under a provision designated under section 8G(2) , the consumer may request in writing the Bank to investigate the matter. The request must be accompanied by the prescribed fee.

(6) If, after considering a request made under subsection (5) , the Bank decides to investigate the matter, it may make such direction as it considers appropriate with respect to the information concerned. The person to whom any such direction is given shall comply with the direction.

(7) For the purposes of this section, the prescribed fee is

( a ) if the request is made under subsection (3) 6.30 or, if the Minister for Enterprise, Trade and Employment by order specifies some other amount, that other amount, or

( b ) if the request is made under subsection (5) the fee (if any) prescribed under section 33K of the Central Bank Act 1942 , for the purposes of this subsection. ]