Consumer Credit Act 1995

F108[Time limits and means of reimbursement by owner

73P

73P.(1) This section applies where reimbursement is owed to the hirer by the owner by virtue of—

(a) a price reduction under section 73M,

(b) the exercise of the right to terminate the hire-purchase agreement under section 73B(3),

(c) the exercise of the short-term right to terminate the hire-purchase agreement under section 73I(1)(a), or

(d) the exercise of the final right to terminate the hire-purchase agreement under section 73L(2)(b).

(2) The owner shall reimburse the hirer without undue delay and in any event not later than 14 days after the day on which the owner receives—

(a) the goods back, or

(b) if the owner so chooses, evidence provided by the hirer of having returned the goods.

(3) The owner shall reimburse the hirer using the same means of payment as the hirer used to pay for the goods unless—

(a) the hirer expressly agrees otherwise, and

(b) the hirer does not incur any fees as a result of reimbursement by the means otherwise agreed.

(4) The owner shall reimburse the hirer without the imposition of any fee on the hirer in respect of the reimbursement.

(5) An owner who fails to comply with the obligation to reimburse the hirer in accordance with this section shall be liable in damages for any loss or damage suffered by the hirer as a result of that failure.]

Annotations:

Amendments:

F108

Inserted (29.11.2022) by Consumer Rights Act 2022 (37/2022), s. 150(1), S.I. No. 596 of 2022, subject to transitional provision in subs. (2).