Property Services (Regulation) Act 2011

37.

Display and production of licences.

37.— (1) Where a licensee is an individual (including an individual who is a partner in a partnership), he or she shall—

( a) have the licence or a duplicate of the licence in his or her possession when providing to any person the property service authorised by the licence, and

( b) upon the request of such person, immediately produce the licence or a duplicate of the licence and permit such person to inspect it.

(2) Where a licensee has a place of business as a licensee, the licensee shall—

( a) cause the licence to be—

(i) kept, and conspicuously displayed, in the licensee’s principal place of business as a licensee, and

(ii) upon the request of an inspector or any person for whom the licensee is providing the property service authorised by the licence, made available for inspection by the inspector or such person, as the case may be,

and

( b) cause a duplicate of the licence to be—

(i) kept, and conspicuously displayed, in every other place of business of the licensee as a licensee,

(ii) upon the request of an inspector or any person for whom the licensee is providing the property service authorised by the licence, made available for inspection by the inspector or such person, as the case may be.

(3) Where an inspector is of the opinion that an individual is providing a property service, the inspector may require the individual to immediately produce the licence (if any) issued to the individual which authorises the provision of the service.

(4) An individual the subject of a requirement under subsection (3) who has a licence shall—

( a) comply with the requirement, and

( b) permit the inspector to inspect the licence.

(5) A licensee who is a property services employer or an independent contractor shall, whilst the licence is in force and at no other time, conspicuously display the licensee’s registration number—

( a) in any advertisement or sales brochure published by or on behalf of the licensee in respect of the provision of a property service authorised by the licence,

( b) in all business correspondence relating to the property service authorised by the licence, and

( c) on any sign erected by or on behalf of the licensee on or adjacent to land in respect of which the licensee is providing a property service authorised by the licence.

(6) A licensee shall, whilst the licence is in force and at no other time, when conducting a sale by auction authorised by the licence away from the licensee’s place of business conspicuously display the licence or a duplicate of the licence at the premises where the auction is being conducted.

(7) Without prejudice to the generality of subsection (6), where a licensee (in this subsection referred to as “the relevant licensee”) is conducting an auction in his or her capacity as a principal officer or employee of a licensee who is a property services employer, the relevant licensee shall also conspicuously display the licence, or a duplicate of the licence, held by him or her which entitles him or her to conduct the auction in that capacity.