Communications Regulation Act 2002

Undertaking not to overcharge or charge for services not supplied.

45

F131[45.(1) A person shall not impose, or purport to impose, a charge for supplying an electronic communications service or electronic communications product to an end-user that exceeds the amount for that service or product specified—

(a) in the undertaking’s published tariff of charges, or

(b) in a written statement previously made or given to the end-user by the undertaking in relation to that supply.

(2) A person shall not impose, or purport to impose, a charge for an electronic communications service or electronic communications product that was—

(a) supplied to an end-user but not requested by him or her,

(b) requested by an end-user but not supplied to him or her, or

(c) neither supplied to, nor requested by, a person.

(3) A person that contravenes subsection (1) or (2) commits an offence and is liable on summary conviction to a class A fine.

(4) In carrying out an investigation to ascertain whether a person may be contravening or may have contravened subsection (1) or (2), the Commission may conduct an audit of the undertaking’s billing system.

(5) In this section, "tariff of charges", in relation to a person, includes any list setting out the prices charged by the undertaking for providing electronic communications services or electronic communications products to end-users.]

Annotations

Amendments:

F131

Substituted (9.06.2023) by Communications Regulation and Digital Hub Development Agency (Amendment) Act 2023 (4/2023), s. 127, S.I. No. 299 of 2023. A class A fine means a fine not greater than €5,000, as provided (4.01.2011) by Fines Act 2010 (8/2010), ss. 3, 4(1) and table ref. no. 1, S.I. No. 662 of 2010

Editorial Notes:

E104

Previous affecting provision: section 45 substituted (15.05.2007) by Communications Regulation (Amendment) Act 2007 (22/2007), s. 13, S.I. No. 224 of 2007. A fine of €5,000 translates into a class A fine, not greater than €5,000, as provided (4.01.2011) by Fines Act 2010 (8/2010), ss. 3, 4(2) and table ref. no. 1, S.I. No. 662 of 2010; substituted (9.06.2023) as per F-note above.